Privacy Policy
Last Updated: February 14, 2026
Effective Date: February 14, 2026
This Privacy Policy explains how ZeroTick collects, uses, stores, and protects your personal data. By using ZeroTick, you consent to the data practices described in this policy.
ZeroTick is an early-stage, unregistered project operated by the ZeroTick team. As the project matures and a legal entity is established, this Privacy Policy will be updated to reflect applicable data protection regulations.
ZeroTick operates as a non-custodial platform with a data-minimization approach. We collect only data necessary to provide services and ensure platform security.
Website: www.zerotick.trade
Privacy Contact: zerotick.trade+privacy@gmail.com
1. What We Collect
1.1 Account Information
When you create an account, we collect:
Authentication data: Email address, password (stored as a salted hash only, never plain-text), or OAuth provider identifiers (Google, Discord, X/Twitter)
Profile data: Username (optional), profile picture (optional), preferences
Account metadata: Creation timestamp, last login, referral code
1.2 Wallet and Blockchain Data
Wallet identifiers: Wallet IDs, wallet labels
Public addresses: Your blockchain addresses on currently supported chains, including Solana, Ethereum, BSC, Sui, and Monad
Wallet metadata: Creation timestamps, active wallet selection
1.3 Transaction and Trading Data
Trading activity: Buy/sell orders, amounts, prices, trading pairs
Order history: Market orders, limit orders, stop-loss, take-profit settings
Cross-chain data: Swap details, bridge transactions
Portfolio data: Positions and balances (indexed from public blockchain data)
Token launch data: Token configuration and launch parameters (if you create tokens)
All blockchain transactions are publicly visible on-chain. We index this public data to provide services.
1.4 Technical and Usage Data
IP address: For security, fraud prevention, and geolocation
Device information: Browser type, operating system, device type
Session data: Login sessions, session tokens
Usage analytics: Pages viewed, features used, time spent
Error logs: Crash reports, debugging information
Security events: Failed logins, suspicious activity flags
1.5 Payment and Subscription Data
Subscription information: Tier, billing period, status
Payment method type: Card or crypto (method type only)
Payment history: Invoices, payment status
For card payments via Stripe: Stripe processes your payment card details directly. We receive only the last 4 digits, card brand, and expiry month/year. We do not store full card numbers.
1.6 Communication Data
Support tickets: Messages, attachments, correspondence
Email communications: Newsletter subscriptions, service notifications
2. What We Do NOT Collect
ZeroTick does NOT collect:
Government-issued identification documents
Biometric or facial recognition data
Tax identification numbers, Social Security numbers, or national ID numbers
Bank statements or financial records
Source of funds or wealth information
Employment or income information
Private keys and seed phrases are stored client-side only, encrypted by your wallet password. ZeroTick never has access to your private keys.
ZeroTick operates as a permissionless, non-custodial platform and does not perform identity verification (KYC) processes.
3. How We Use Data
3.1 Service Provision
Create and manage your account
Provide wallet functionality and blockchain interaction
Execute trades and process orders
Process cross-chain swaps
Enable token launches
Manage subscriptions and payments
3.2 Security and Fraud Prevention
Detect and prevent fraud and abuse
Monitor for suspicious activity
Enforce Terms of Service
Protect against security threats
Screen against sanctions lists
3.3 Communication
Send transactional emails (order confirmations, security alerts)
Provide customer support
Send service updates
3.4 Analytics and Improvement
Analyze usage patterns to improve the platform
Debug errors and improve performance
Develop new features
Where possible, we anonymize or pseudonymize data for analytics purposes.
4. Third-Party Services
We share data with third parties only as necessary to provide services.
Openfort
Wallet infrastructure
Wallet IDs, addresses, signatures
Stripe
Payment processing
Payment details, email
OAuth Providers (Google, Discord, X/Twitter)
Authentication
Profile, email
DEX Aggregators
Trade routing
Wallet addresses, trade amounts
Bridge Providers (DeBridge, Wormhole)
Cross-chain transfers
Wallet addresses, amounts
Cloud Infrastructure
Hosting, storage
All data (encrypted)
Blockchain Networks
Blockchain transactions are publicly visible and permanent. When you create a wallet, execute a trade, launch a token, or perform a cross-chain swap, your public wallet address and transaction details are recorded on public blockchains. This data is not controlled by ZeroTick, cannot be deleted or modified, and is permanently visible to anyone.
We Do NOT Sell Your Data
ZeroTick does not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Cookies and Local Storage
5.1 Strictly Necessary (No Consent Required)
Authentication cookies: Session management, login state
Security cookies: CSRF protection, fraud detection
These cannot be disabled while using the Platform.
5.2 Functional Storage
Local storage: Encrypted wallet key shares (client-side only), UI preferences (theme, language, wallet selection), trading preferences (slippage, gas settings)
This data stays on your device and is not transmitted unless you perform an action.
5.3 Analytics (Optional)
Usage tracking and performance monitoring cookies are only placed after you provide consent. You can withdraw consent at any time through browser settings.
6. Data Security
We implement security measures to protect your data:
Technical measures:
TLS 1.3+ encryption for all data in transit
AES-256 encryption for stored data
Bcrypt password hashing with salt (no plain-text storage)
Private keys encrypted client-side (we never see them)
Secure session tokens with automatic expiration
Rate limiting and API authentication
Your responsibilities:
Use a strong, unique password
Download and securely store your Recovery Kit
Never share your password, private keys, or Recovery Kit
Verify the website URL before logging in (www.zerotick.trade)
Report suspicious activity to zerotick.trade+security@gmail.com
Data Breach Notification
In the event of a data breach that poses a risk to your rights:
We will notify affected users without undue delay
We will describe the nature of the breach, likely consequences, and measures taken
We will report to relevant authorities as required by applicable law
7. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data (subject to limitations below)
Portability: Request your data in a structured, machine-readable format
Object: Object to processing of your data for certain purposes
Withdraw consent: Withdraw consent for optional data processing at any time
Limitations
Blockchain data cannot be deleted. Transactions recorded on public blockchains are permanent and outside ZeroTick's control.
Data required for legal compliance may be retained as required by applicable law.
How to Exercise Your Rights
Email zerotick.trade+privacy@gmail.com with:
Your registered email address
A description of your request
We will respond within 30 days.
8. Data Retention
Account data
Until account deletion + 30 days
Transaction records
2 years
Security logs
12 months minimum
Error logs
6 months
Support tickets
3 years from resolution
Analytics data
Anonymized and retained indefinitely
Blockchain data
Permanent (public ledger, outside our control)
Inactive Accounts
Accounts inactive for 3 years will receive a warning notice. If not reactivated within 30 days, the account and non-essential data will be deleted.
9. Children's Privacy
ZeroTick is NOT intended for users under 18 years of age. We do not knowingly collect personal data from children under 18. If we discover such data, the account will be terminated and data deleted immediately.
If you believe a child has provided personal data to ZeroTick, contact zerotick.trade+privacy@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our data practices, new services, or legal requirements.
Material changes:
"Last Updated" date will be revised
Prominent notice on the Platform
Email notification for significant changes
Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy. If you disagree, stop using the Platform and request account deletion.
11. Contact
Privacy inquiries and data requests
zerotick.trade+privacy@gmail.com
General support
zerotick.trade+support@gmail.com
Security issues
zerotick.trade+security@gmail.com
Website: www.zerotick.trade
Last updated